Troubleshooting File Manager Errors on cPanel

Managing files on cPanel is usually smooth sailing, but occasionally you might encounter errors while using the File Manager. These errors can be frustrating, especially when you're in the middle of an important task. But fret not! In this blog post, we'll explore some common File Manager errors on cPanel and guide you through troubleshooting them like a pro.

Error 1: "Permission Denied" or "Access Denied"

One of the most common errors encountered when using the File Manager on cPanel is the "Permission Denied" or "Access Denied" error. This error message typically indicates that you don't have the necessary permissions to perform the desired action on the file or directory.

To troubleshoot this error, you can try the following steps:

  1. Ensure that you have the correct permissions set for the file or directory. If you are not the owner or do not have sufficient privileges, contact your web hosting provider or server administrator to adjust the permissions accordingly.
  2. Double-check the file or directory permissions and make sure they are set to the appropriate values. The standard permissions are usually set to "755" for directories and "644" for files.
  3. If the above steps do not resolve the issue, try clearing your browser cache and cookies. Sometimes, stale cache can cause access permission errors.

Error 2: "File Not Found" or "404 Error"

The "File Not Found" or "404 Error" occurs when the File Manager cannot locate the file or directory you are trying to access. This error commonly arises after moving or deleting files.

To troubleshoot this error, consider the following solutions:

  1. Check if you have accidentally moved or deleted the file. If you have a backup, restore the file from the backup. Otherwise, you might want to reach out to your web hosting provider for assistance.
  2. Ensure that the file or directory name is correctly entered in the File Manager's address bar. Typos or incorrect case sensitivity can lead to such errors.
  3. Verify the file or directory's location within the file hierarchy. If it has been moved to a different location, update the path accordingly.

Error 3: "File Size Limit Exceeded" or "Upload Max Size Error"

Occasionally, you may encounter an error message stating "File Size Limit Exceeded" or "Upload Max Size Error" while trying to upload files. This indicates that the file you are trying to upload exceeds the maximum allowed file size limit set on your cPanel account.

To resolve this error, you can try the following solutions:

  1. Split the file into smaller parts, if possible, and upload them individually. This is particularly helpful for large files that surpass the allowed size limit.
  2. Contact your web hosting provider to increase the maximum file size limit on your account. They will be able to assist you in adjusting this setting.
  3. Consider compressing or zipping the file before uploading it. This can reduce the file size and make it fall under the set limit.


Encountering File Manager errors on cPanel can be a frustrating experience, but armed with the right troubleshooting techniques, you can quickly overcome them. Hopefully, this blog post has guided you through the common errors and provided solutions to resolve them. Remember, if you find yourself stuck, don't hesitate to reach out to your web hosting provider or server administrator for further assistance. Happy troubleshooting!